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Key Metrics
No of Calls Registered Today 3
No of Grievance Redressed Today 0
Total Calls Recorded 59732
Total Enquired Calls(From Sep 2011) 327236
Total outBound Calls(From Jul 2012) 2481
Total Calls 389449
No of Calls Enquired On 27 Jan 2015 348
Highest Number of Calls
Disability 23432

The Ministry of Rural Development, Andhra Pradesh has established this call centre with an objective of integrating the grievance redressal process through an effective use of Information and Communication Technology.The ultimate goal is to create a one-stop public grievance handling and resolution system, characterized by high efficiency of resolution and real time reporting. Beneficiary satisfaction is the key driving force for this innovation. The Department of Rural Development has a vision to develop the call centre into a complete information system in due course.

Pending Complaints Dashboard
Districts SSP AH&I NREGS
Visakhapatnam 3 0 0
East Godavari 40 0 0
Chittoor 21 0 0
Kurnool 46 3 0
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