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Key Metrics
No of Calls Registered Today 74
No of Grievance Redressed Today 14
Total Calls Recorded 54743
Total Enquired Calls(From Sep 2011) 310275
Total outBound Calls(From Jul 2012) 2481
Total Calls 367499
No of Calls Enquired On 31 Oct 2014 242
Highest Number of Calls
MGNREGS 19421

The Ministry of Rural Development, Andhra Pradesh has established this call centre with an objective of integrating the grievance redressal process through an effective use of Information and Communication Technology.The ultimate goal is to create a one-stop public grievance handling and resolution system, characterized by high efficiency of resolution and real time reporting. Beneficiary satisfaction is the key driving force for this innovation. The Department of Rural Development has a vision to develop the call centre into a complete information system in due course.

Pending Complaints Dashboard
Districts SSP AH&I NREGS
Visakhapatnam 5 0 0
East Godavari 19 0 0
Chittoor 38 0 0
Kurnool 32 0 0
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