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Key Metrics
No of Calls Registered Today 11
No of Grievance Redressed Today 4
Total Calls Recorded 56272
Total Enquired Calls(From Sep 2011) 317110
Total outBound Calls(From Jul 2012) 2481
Total Calls 375863
No of Calls Enquired On 27 Nov 2014 256
Highest Number of Calls
Disability 20606

The Ministry of Rural Development, Andhra Pradesh has established this call centre with an objective of integrating the grievance redressal process through an effective use of Information and Communication Technology.The ultimate goal is to create a one-stop public grievance handling and resolution system, characterized by high efficiency of resolution and real time reporting. Beneficiary satisfaction is the key driving force for this innovation. The Department of Rural Development has a vision to develop the call centre into a complete information system in due course.

Pending Complaints Dashboard
Districts SSP AH&I NREGS
Visakhapatnam 6 0 0
East Godavari 28 1 0
Chittoor 19 0 0
Kurnool 36 1 0
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