The Ministry of Rural Development, Andhra Pradesh has established this call centre with the objective of integrating the grievance redressal process through the effective use of information and communication technology. The ultimate goal of is to create a one-stop public grievance handling and resolution system characterized by high efficiency of resolution and real time reporting. Beneficiary satisfaction is the key driving force for this innovation.The Department of Rural Development has a vision to develop the call centre into a complete information system in due course.

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Reach Us @ 155321


1800 200 4455

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Key Metrics
No Of Calls Registered Today 33
No Of Grievance Redressed Today 51
Total Calls Recorded 52179
Total Enquired Calls(From Sep 2011) 293163
Total OutBound Calls(From Jul 2012) 2481
Total Calls 347823
No Of Calls Enquired On 22 Aug 2014 310
Highest Number of Calls
NREGS 18877
Pending Complaints Dashboard
Districts SSP AH&I NREGS
Visakhapatnam 5 0 15
East Godavari 2 1 0
Chittoor 14 1 33
Kurnool 10 4 17
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