The Ministry of Rural Development, Andhra Pradesh has established this call centre with an objective of integrating the grievance redressal process through an effective use of Information and Communication Technology.The ultimate goal is to create a one-stop public grievance handling and resolution system, characterized by high efficiency of resolution and real time reporting. Beneficiary satisfaction is the key driving force for this innovation. The Department of Rural Development has a vision to develop the call centre into a complete information system in due course.
Portal is used to register and track the grievances regarding government schemes by beneficiaries and government officials.
Beneficiaries can avail toll free number service for their grievance/information pertaining to various government schemes.
Using 18002004455 & 155321 toll free numbers services to register grievances and get information pertaining various government schemes
Avail Online Submission form to register the grievance.