The Ministry of Rural Development, Andhra Pradesh has established this call centre with the objective of integrating the grievance redressal process through the effective use of information and communication technology. The ultimate goal of is to create a one-stop public grievance handling and resolution system characterized by high efficiency of resolution and real time reporting. Beneficiary satisfaction is the key driving force for this innovation.The Department of Rural Development has a vision to develop the call centre into a complete information system in due course.

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Reach Us @ 155321


1800 200 4455

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Key Metrics
No Of Calls Registered Today 45
No Of Grievance Redressed Today 31
Total Calls Recorded 88717
Total Enquired Calls(From Sep 2011) 257414
Total OutBound Calls(From Jul 2012) 2469
Total Calls 348600
No Of Calls Enquired On 24 Apr 2014 507
Highest Number of Calls
NREGS 36912
Pending Complaints Dashboard
Districts SSP AH&I NREGS
Visakhapatnam 1 1 13
East Godavari 1 1 0
Chittoor 6 5 87
Medak 6 1 48
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